A' Bella Stones charter and mission is about true customer satisfaction. Although it's a lost art, customers always want personal customer service. To accomplish this, we have re-introduced the "human touch", when your word was the contract, a handshake the signature, and the voice on the other end of the phone a real person.
A' Bella's core beliefs and business foundation, are based on sound manufacturing principles and on service oriented installation. Our external focus is measured by customer satisfaction of the "total customer experience"—from quotation to installation.
A' Bella Stone is an ISO-9000 compliant company. This commitment requires a quality management system that forms the internal foundation for sound manufacturing process as well as the external customer satisfaction requirements. These are based on a Total Quality Management Philosophy with the benchmark being ISO-9000 standard. These practices will include automation, controlled processes, multi-shift production, scheduled forecasting, and a focused customer satisfaction process.
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